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Riyou BBQ Limited Privacy Policy

Last updated: May, 15th 2023

Riyou BBQ Limited ("Riyou BBQ", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us, visit our website, or use our products and services. Please read this policy carefully to understand our practices regarding your personal data.

By using our website, products, or services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our website, products, or services.

Information We Collect

We may collect personal information from you, such as:

Name, email address, phone number, and shipping address when you place an order, request a quote, or contact us.
Payment information, including credit card details, when you make a purchase.
Information about the device you use to access our website, including IP address, browser type, and operating system.
How We Use Your Information

We use your personal information to:

Process and fulfill orders, provide customer support, and communicate with you about your orders.
Send newsletters, promotional materials, and other communications, if you have opted-in to receive them.
Improve our website, products, and services.
Maintain the security of our website and protect our rights and property.
Disclosure of Your Information

We may share your personal information with:

Service providers that help us process orders, deliver products, provide customer support, or perform other business functions on our behalf.
Law enforcement or other authorities if required by law or to protect our rights and property.
Security of Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from. You can manage your cookie preferences in your browser settings.

Links to Other Websites

Our website may contain links to other websites. We are not responsible for the content, privacy policies, or practices of third-party websites. Please review the privacy policy of any website you visit.

Children's Privacy

Our website, products, and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at servcie@riyoubbq.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Last updated" date. Your continued use of our website, products, or services after any changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Riyou BBQ Limited
Email: servcie@riyoubbq.com

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At Riyou BBQ, we are committed to going above and beyond our customers' expectations by delivering innovative, top-quality products that simplify and elevate the grilling experience. To me, the perfect barbecue is a harmonious blend of art and science, and I believe that providing our customers with the right tools and inspiration can transform every grilling session into a celebration of flavors and cherished moments.

Contact Us

  • No.13 Hailin Road, Da Ao Village, Lanhe Town, Nansha District, Guangzhou

  • happy@riyoubbq.com

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